Policies

REFUND & RETURN POLICY

• We accept returns in sellable condition in their original packaging within 30 days of purchase for a full refund, minus all shipping costs.
  
  
• Returned shoes must be in brand new condition (meaning they have not been worn outside, so please try them on indoors on carpet).
  
  
• All returns must be authorized by Left Right Left. To obtain a return authorization, please contact us via email.
  
  
• All Sale Rack shoes are considered final sale.
  
  
• In the rare event that an item arrives damaged or defective, the customer is responsible for letting Left Right Left know via phone or email within 24 hours of receipt. The customer is to save all packaging and shipping materials until notified otherwise. In the case of a manufacturer defect or damage (to be determined by either Left Right Left or the manufacturer), Left Right Left will then promptly have the item refunded or replaced at no cost to the customer.

CANCELLATION POLICY

Customers can cancel an order in writing at any point prior to shipment. If an item has already been processed for shipment, cancellation is no longer an option.

DELIVERY/SHIPPING POLICY

After ordering, keep an eye on your inbox. You'll be sent an email with tracking information once your order ships.

If you have selected Free Shipping for applicable orders, we may wait until all items are in stock before your order ships out using the least expensive shipping option. If you have paid for shipping, we will ship each item as available using the method you have selected.

Free shipping applies to orders $100 and above shipped within the United States, though some exclusions do apply.

PRIVACY POLICY

Left Right Left will never share or sell your information with any third party. Your name, email, phone and address will be used solely for order-related communication and shipments. We do not store credit card information, which is ran securely to prevent interception by third parties.

We use Google Site Stats for tracking sales made through our Google ads. Though none of your personal information is being used or recorded in any way, you may disable this cookie if you wish.

CONTACT US

Feel free to contact Left Right Left should you have any questions or concerns regarding any of our policies -- via phone: (360) 734-0660, email hello [at] LRLshoes [dot] com, or in person at 113 West Holly Street, Bellingham Washington 98225.

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